Support
We’re here to help.
loyaltyhub@buyitfastest.co.za
We typically respond within 24-48 hours.
Frequently asked questions
How do I add a loyalty card?
Tap the “+” button on the home screen, then scan your card’s barcode or enter the card number manually.
Can I add any store's loyalty card?
Yes - Loyalty Hub supports any loyalty or membership card with a barcode.
Is my information secure?
Your data is stored securely and never shared with third parties.
How do I delete a card?
Open the card, tap the menu icon, and select “Delete Card”.
How do I delete my account?
Email us at loyaltyhub@buyitfastest.co.za with the subject “Delete My Account”.
The barcode scanner isn't working
Make sure you’ve granted camera permissions to Loyalty Hub in your device settings.